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Frequently Asked Questions

Flag Questions

Ordering & Shipping Questions

What size flag(s) should I purchase?

The general rule for selecting the appropriate size flag is that it should be between 1/4 to 1/3 the height of the flagpole. For example a 20' flagpole flying one flag should have a 3'x5' flag. A 25' flagpole flies a minimum 4'x6' flag, 30' flagpole flies a 5'x8' or 6'x10' flag, and 35' flagpole should fly a 6'x10' flag. The most common flag size for use at a residence is 3'x5' and sometimes 4'x6'. Most businesses, schools and institutions fly flags either 5'x8', 6'x10', 8'x12' or larger. To read more detailed information on selecting the best size flag for you click here.

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How long will my flag last?

Our years of experience have taught us that this is a difficult question to answer accurately. First and foremost our flags are made using only first-rate, top quality materials in our manufacturing processes for long-term use. How long your flag(s) will last is determined by several variables such as the weather and the care that you give to it. A flag should never be flown in extreme weather conditions like heavy rain or storms; and never store or fold a wet flag. We recommend inspecting your flag occasionally for signs of wear or fraying and making any necessary repairs. Doing these few things will greatly extend the life of your flag(s).

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Can I fly two or more flags on one flagpole?

Yes. In most cases you can fly two, sometimes more, flags from the same flagpole. Our recommendation is to use common sense. Only you know if the flagpole you have will handle two or more flags. Remember not to leave your flags out in extreme weather conditions. Also no flag should be larger then the U.S. flag.

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Will my flag look exactly as it appears on-line?

Yes, your flag(s) should look just as they appear on-line. We make every effort to provide our on-line customer with the most accurate pictures and information. Our flag designs are fully researched and are accurate to their individual specifications. Keep in mind that shading in computer screens can vary so there may be a small difference in shading on occasion. If you have any questions or concerns about the appearance of the flag(s) you are purchasing, please call us at 1-800-496-1776.

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When will my order be shipped?

We strive to ship out order as fast as possible. Most orders ship the very same day or within 24 hours after they are placed. Large outdoor flagpole orders ship within 1 week due to motor freight truck pick-up schedules.

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How do I order from Champion Flags?

We try to make your shipping experience with us easy, convenient, and fast. You can find the product(s) you need on-line and order via our secure on-line shopping cart or you may place your order via phone by calling us toll free at 1-800-496-1776.

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What is the cost of shipping?

The following shipping rates are added to the merchandise total of orders shipping to the continental United States via UPS Ground service and US Priority Mail. Additional shipping and handling charges may apply to orders shipping to Alaska and Hawaii.

Order Amount Shipping Cost
Any Size Order of Flags

One Flat Low Shipping Rate
On ALL Orders
via UPS Ground & US Priority Mail


Orders requiring express or rush delivery via UPS Next Day Air, UPS 2nd Day Air, or UPS 3-Day Select as well as orders containing in-ground flagpoles or large oversized objects are charged for applicable shipping rates. Please contact customer service with questions or for further information.

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Do you have a minimum order?

Our minimum order is $15 for merchandise total.

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How do I contact Champion Flags?

Please feel free to contact us via phone by calling us toll-free at 1-800-496-1776 or you may e-mail us. Business hours are 9:00 AM to 5:00 PM. Please click here to view our complete contact information page.

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Is it safe to order on-line using

Yes, placing your order using our website is safe. is a secure site so you can shop with us comfort and confidence. All of the information submitted to us through our website is encrypted, preventing its disclosure to anyone but us. All information that is collected is kept completely private. It is only used to process your order(s) and is never sold, distributed or given to anyone other than to fulfill your order(s).

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Will I have to pay sales tax?

Only orders shipping to customers in Pennsylvania are charged the current state sales tax rate of 6% on taxable items. There is no sales tax on orders shipping to other states.

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What is your return policy?

Your full satisfaction is very important to us. If you are not completely satisfied with your purchase you may return the unused merchandise for a refund. Prior written authorization is required from a representative of Champion Flags, Inc. before any returned items will be accepted. Please e-mail or call us at 1-800-496-1776 if you require further information.

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How long will it take for me to receive my order?

We are proud to have one of the fastest turnaround times with most orders shipping the same day or within 24 to 48 hours after they are placed. Orders shipping standard UPS Ground and US Priority Mail from our distribution centers are typically delivered anywhere from 1 to 5 business days depending on the delivery location. We always try to ship your order from the nearest distribution center to make delivery within only a few days. Rush or express orders placed via telephone, which are needed overnight, will be shipped accordingly to ensure the requested delivery date and time.

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How can I check on the status of my order or obtain tracking number(s)?

To check on the status of your order please contact customer service at 1-800-496-1776 or e-mail us. Business hours are 9:00 AM to 5:00 PM. We will be happy to update you on the status of your order or provide you with your order's tracking number(s) once in shipment.

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Call Us Toll-Free 1-800-496-1776

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